Find answers to your questions, tips for getting started, and support for making the most of your experience in our community 24/7.
Get the basics and dive into Heenok.
Control settings, security, and preferences.
Learn how to monetize your content.
Review Heenok’s community standards.
Our support team is always ready to assist you. Reach out for guidance, answers, or to report any issues. We are just a click away!
You can earn by gaining subscribers, selling digital or physical products, or receiving gifts through our points system
Go to your account settings, upload a valid government-issued ID, and complete the verification form. Our team will review it within 24 - 48 hours.
Click on "Forgot Password" on the login page, enter your registered email, and follow the instructions to reset it.
The points system allows creators to receive rewards from their supporters. Each point is worth NGN 500.00 and can be redeemed as cash.
Heenok promotes free speech but requires all content to follow our community guidelines, ensuring a safe and respectful environment for everyone.
You can reach us via live chat, email at support@heenok.com, or via any of our social media handles for immediate assistance.
Our support team is ready to help you with any questions. Reach out through any of the following methods.
Start a live chat for immediate assistance from our team.
Send us an email at support@heenok.com. We’ll respond within 24 hours.
Reach out to us directly on Facebook and X for quick help.
Send a message directly to our admin team via your Heenok account
Your account may be suspended due to a violation of Heenok’s community standards or suspicious activity. If you believe this is a mistake, please contact our support team for assistance. We’re here to help resolve this promptly.
Earnings may take some time to update due to processing delays or system checks. Please verify your transactions, and if the issue persists, reach out to our support team. We’ll ensure your account is reviewed and updated correctly.
Payment delays can occur due to bank processing times, incomplete account details, or network issues. Please double-check your payment information, and if needed, contact support. We’ll work with you to resolve this quickly.
